Service Canada Sessions

Through a partnership with Service Canada, the Library is hosting in-person clinics and information sessions about government benefits and services. 

The clinic sessions offer one-on-one assistance with accessing government services, registering for government benefits and more. No appointment is necessary. 

The information sessions are meant to offer in depth information on a certain topic. 

Registration: No registration is required for the clinic or information sessions.

Locations offered: Caledonia, Cayuga, Dunnville, Hagersville and Jarvis

Important Note:  If you are attending the clinics to receive help applying for or accessing Service Canada programs and benefits you will need photo ID and know your Social Insurance Number to gain access to your Service Canada file.

Upcoming January, February and March Sessions

Monday, January 20 at the Jarvis branch

  • Information Session: 1:00 pm to 2:00 pm
  • Clinic: 2:30 pm to 3:30 pm

Learn about valuable benefits and credits available to modest-income individuals and families in Canada. Explore programs such as the Canada Child Benefit, the GST/HST Credit, the Canada Workers Benefit, the Disability Tax Credit, the Child Disability Benefit, the Canada Caregiver Credit, and the Climate Action Incentive Payment. Learn about eligibility criteria, the application processes, and how to claim these benefits to enhance your overall financial well-being.

Tuesday, January 21 at the Dunnville branch

  • Clinic: 10:00 am to 11:00am.
  • Information Session: 11:00 am to 12:00 pm

Discover how the Canadian Dental Care Plan (CDCP) supports families with children under 18, individuals with a Disability Tax Credit (DTC), and adults over 65 years of age in accessing oral health care. Attend a 45-minute session to learn about eligibility, the application procedures, and various services covered by the CDCP. Empower yourself to enhance your oral and overall health. 

Tuesday, January 28 at the Caledonia branch

  • Information Session: 1:30 pm to 2:30 pm
  • Clinic: 3:00 pm to 4:00 pm.

In this 1-hour presentation, participants will discover Canadian tax obligations and benefit programs designed for newcomers. Explore tax reporting, deductions, residency status considerations, and access to tax credits and benefits like the Working Income Tax Benefit. Gain practical insights for navigating the Canadian tax system and maximizing benefits as a newcomer to Canada.

Wednesday, February 5 at the Cayuga Branch

  • Clinic: 10:00 am to 11:00 am.
  • Information Session: 11:00 am to 12:00 pm

Every year, thousands of Canadians lose millions of dollars to fraudsters. Join us for a 1-hour session to learn how to recognize different types of CRA-related scams, how to confirm if the CRA or Service Canada is contacting you, learn ways to avoid scams, and things you can do if you suspect you’ve been victimized. 

Wednesday, February 5 at the Hagersville branch

  • Information Session: 1:00 pm to 2:00 pm
  • Clinic: 2:30 pm to 3:30 pm

Discover how the Canadian Dental Care Plan (CDCP) supports families with children under 18, individuals with a Disability Tax Credit (DTC), and adults over 65 years of age in accessing oral health care. Attend a 45-minute session to learn about eligibility, the application procedures, and various services covered by the CDCP. Empower yourself to enhance your oral and overall health. 

Tuesday, February 18 at the Dunnville branch

  • Information Session: 11:00 am to 12:00 pm
  • Clinic: 10:00 am to 11:00 am 

Learn about valuable benefits and credits available to modest-income individuals and families in Canada. Explore programs such as the Canada Child Benefit, the GST/HST Credit, the Canada Workers Benefit, the Disability Tax Credit, the Child Disability Benefit, the Canada Caregiver Credit, and the Climate Action Incentive Payment. Learn about eligibility criteria, the application processes, and how to claim these benefits to enhance your overall financial well-being.

Monday, February 24 at the Jarvis branch

  • Information Session: 1:00 pm to 2:00 pm
  • Clinic: 2:30 pm to 3:30 pm

Discover how the Canadian Dental Care Plan (CDCP) supports families with children under 18, individuals with a Disability Tax Credit (DTC), and adults over 65 years of age in accessing oral health care. Attend a 45-minute session to learn about eligibility, the application procedures, and various services covered by the CDCP. Empower yourself to enhance your oral and overall health. 

Tuesday, February 25 at the Caledonia branch

  • Information Session: 1:30 pm to 2:30 pm
  • Clinic: 3:00 pm to 4:00 pm

Join us for a 1-hour session tailored for newcomers and temporary foreign workers in Canada. Get insights into key topics like the Temporary Foreign Workers Program, workers' rights, and eligibility for Employment Insurance and Leave Benefits. Understand Canada's Retirement Income System, including the Canada Pension Plan and Old Age Security. Learn about valuable resources including Canada.ca for Newcomers, Jobs Bank for Newcomers, and the Benefits Finder tool.

Wednesday, March 5 at the Cayuga branch

  • Clinic: 10:00 am to 11: 00am.
  • Information Session: 11: 00 am to 12:00 pm

Join our comprehensive 1-hour information session tailored for individuals planning for retirement and seniors, focusing on Service Canada Canadian Pension Plan and Old Age Security. Explore eligibility, the application procedures, benefit details, including CPP, OAS, GIS, survivor benefits, retirement planning resources, and more, to empower you in making informed decisions on securing financial support in retirement.

Wednesday, March 5 at the Hagersville branch

  • Information Session: 1:00 pm to 2:00 pm
  • Clinic: 2:30 pm to 3:30 pm 

Learn about valuable benefits and credits available to modest-income individuals and families in Canada. Explore programs such as the Canada Child Benefit, the GST/HST Credit, the Canada Workers Benefit, the Disability Tax Credit, the Child Disability Benefit, the Canada Caregiver Credit, and the Climate Action Incentive Payment. Learn about eligibility criteria, the application processes, and how to claim these benefits to enhance your overall financial well-being.

Monday, March 24 at the Hagersville branch

  • Information Session: 1:00 pm to 2:00 pm
  • Clinic: 2:30 pm to 3:30 pm 

Learn about valuable benefits and credits available to modest-income individuals and families in Canada. Explore programs such as the Canada Child Benefit, the GST/HST Credit, the Canada Workers Benefit, the Disability Tax Credit, the Child Disability Benefit, the Canada Caregiver Credit, and the Climate Action Incentive Payment. Learn about eligibility criteria, the application processes, and how to claim these benefits to enhance your overall financial well-being.

Tuesday, March 25 at the Caledonia Branch

  • Information Session: 1:30 pm to 2:30 pm
  • Clinic: 3:00 pm to 4:00 pm.

Every year, thousands of Canadians lose millions of dollars to fraudsters. Join us for a 1-hour session to learn how to recognize different types of CRA-related scams, how to confirm if the CRA or Service Canada is contacting you, learn ways to avoid scams, and things you can do if you suspect you’ve been victimized. 

Contact Us

Branch locations

Email: library@haldimandcounty.on.ca

Phone: 289-674-0400

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